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Fan Help

Help with tickets, transfers, presales, and your privacy

View all frequently asked questions

Tickets & Access

Accessing your tickets, QR codes, and getting into events

6 articles

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Orders & Refunds

Payment issues, order confirmations, and refund requests

6 articles

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Presales & Loop ID

How presale access works and what Loop ID means for you

5 articles

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Ticket Transfers

Sending tickets to friends and receiving transfers

5 articles

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Account & Settings

Managing your profile, password, email, and notifications

6 articles

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Your Privacy

What information is visible and how your data is protected

5 articles

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