How do I transfer a ticket to someone else?
To transfer a ticket:
1. Go to your Dashboard and find the ticket
2. Click "Transfer" on the ticket you want to send
3. Enter the recipient's email address
4. Confirm the transfer
The recipient will receive an email to accept the ticket. Once accepted, it will appear in their Dashboard.
Can I cancel a transfer?
Yes, you can cancel a pending transfer before the recipient accepts it:
1. Go to your Dashboard
2. Find the pending transfer
3. Click "Cancel Transfer"
Once cancelled, the ticket returns to your account immediately. If the recipient has already accepted, you cannot cancel—they now own the ticket.
Why can't I transfer my ticket?
Transfers may be restricted for several reasons:
- **Organizer policy:** Some events don't allow transfers
- **Too close to event:** Transfers may be disabled near the event date
- **Already transferred:** The ticket may have reached its transfer limit
- **Already scanned:** Used tickets cannot be transferred
Check the event's transfer policy for specific rules.
I received a transfer—how do I accept it?
When someone transfers a ticket to you:
1. Check your email for the transfer notification
2. Click the link to view the transfer
3. Sign in or create an account (using the same email)
4. Accept the transfer
The ticket will then appear in your Dashboard. Transfers expire after 7 days if not accepted.
What happens to my ticket after I transfer it?
Once a transfer is accepted:
- The ticket is removed from your account
- The recipient becomes the new ticket holder
- They can use, transfer (if allowed), or manage the ticket
- You can no longer access or use that ticket
The transfer is permanent—make sure you're sending to the right person!