Can I control whether tickets are transferable?
Yes. For each event, you can configure:
- **Enable/disable transfers** — Allow or block all transfers
- **Transfer cutoff** — Stop transfers X hours before the event
- **Max transfers per ticket** — Limit how many times a ticket can be transferred
These settings help you balance flexibility for fans with control over your event.
What anti-scalping controls are available?
To combat scalping, you can enable:
- **Purchase cooldown** — Prevent immediate transfers after purchase
- **Transfer rate limits** — Limit how many tickets a user can transfer in a period
- **Per-user transfer limits** — Maximum transfers per person
These controls make bulk scalping operations impractical while still allowing legitimate transfers.
Can I freeze transfers when doors open?
Yes. You can enable "Freeze at doors open" which automatically disables transfers when your event starts.
This prevents last-minute transfers that could cause confusion at entry and ensures the person who enters is the current ticket holder.
How do I view transfer activity for my event?
Transfer activity is tracked in your event analytics:
- Total transfers completed
- Transfer rate over time
- Individual ticket transfer history
You can also see transfer details in the attendee/orders view to understand who currently holds each ticket.