How do I create a promo code?
To create a promo code:
1. Go to your event
2. Click **Promo Codes**
3. Click **Add Promo Code**
4. Set the code, discount type, and value
5. Configure limits and validity dates (optional)
Fans enter the code at checkout to receive the discount.
What discount types are available?
You can offer two types of discounts:
**Percentage off** — e.g., 20% off the order
**Fixed amount** — e.g., €10 off
You can also configure:
- **Per ticket** or **per order** application
- **Minimum purchase amount** required
- **Maximum discount cap**
Can I limit how many times a promo code is used?
Yes, you can set two types of limits:
- **Total uses** — Maximum times the code can be used by anyone
- **Per customer** — Maximum times each customer can use it
For example, you could create a code that's limited to 100 total uses with a max of 2 per customer.
Can I restrict promo codes to specific ticket types?
Yes. When creating a promo code, you can select which ticket types it applies to.
This lets you offer discounts on specific tiers (e.g., "VIP only" or "General Admission only") without affecting other ticket types.
Can I schedule when a promo code is valid?
Yes. Each promo code can have:
- **Valid from** — When the code starts working
- **Valid until** — When the code expires
This lets you run time-limited promotions like "Early bird pricing ends Friday" or "Flash sale this weekend only."
How do I track promo code usage?
On the Promo Codes page, you can see:
- How many times each code has been used
- Remaining uses (if limited)
- Whether the code is currently active
You can also deactivate codes at any time to stop them from being used.