Getting Started

To create your first event: 1. Go to **Events** in the sidebar 2. Click **New Event** 3. Fill in event details (title, date, venue, description) 4. Add ticket types with pricing 5. **Publish** when ready to start selling Before you can receive payments, you'll need to connect your Stripe account.

To connect Stripe: 1. Click **Connect Stripe** from your dashboard or event page 2. You'll be redirected to Stripe to create or connect an account 3. Complete Stripe's verification (business info, bank details) 4. Once connected, you can start selling tickets **Note:** In test mode, you can sell tickets without completing Stripe verification. In live mode, Stripe must verify your account before you can accept payments.

Loop charges a default platform fee of **€0.50 per ticket** on all sales. This fee can be negotiated for high-volume organizers. The fee is automatically collected from each transaction. Stripe also charges their standard processing fees separately. Contact us if you'd like to discuss custom pricing for your organization.

Events start as **drafts** and aren't visible to the public until published. To publish: 1. Go to your event 2. Make sure you've added at least one ticket type 3. Click **Publish** in the event header You can set an **On Sale Date** to publish immediately but delay when tickets become available for purchase.

Yes, you can edit most event details after publishing: - Title, description, images - Venue information - Ticket types and pricing - Add or modify presales Changes take effect immediately. Be careful changing dates or venues—attendees won't be automatically notified.

During onboarding you can add: - **Tagline** — A short description of your organization - **Website** — Link to your website You can update these anytime in **Settings**. Your profile helps fans recognize and trust your events.